examples of experience design

interactive fitting rooms

Interactive fitting rooms help staff provide first class customer service when customers need it most. They give customers the opportunity to ask for help, rather than decline it when offered. Sales increases of 5% have been recorded using the system.

webinstore

Taking the website into the store is a simple concept. Executing it In a way to adds value to the buying process and putting both customers and staff at ease, is a job for experience design.

carelink

The experience doesn’t need to stop at the edge of the physical space Leading the customer to the store, and coddling them afterwards is part of the experience in the physical space. The Care Link concept from acquility helps to deliver this to pharmacies.